Privacy Policy
Effective Date: 29-11-2024
Jorian. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our brand, whether through our website, stores, or other forms of communication. This policy complies with the General Data Protection Regulation (GDPR) and other relevant Dutch privacy laws.
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Information We Collect
We may collect the following personal data when you interact with us:
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Personal Identification Information: Name, email address, phone number, postal address, and other contact details when you create an account, place an order, or subscribe to our newsletter.
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Payment Information: Credit card details, bank account information, and payment transaction details when you make a purchase.
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Order and Purchase History: Details about products you have bought or shown interest in.
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Usage Data: Information on how you use our website, including IP addresses, browser types, and browsing activities via cookies and similar technologies.
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Communication Information: Any information you provide when contacting our customer service or interacting with us through social media.
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How We Use Your Data
We collect and process personal data for the following purposes:
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Order Fulfillment: To process and deliver your orders, including shipping and handling returns.
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Customer Service: To respond to your inquiries, provide support, and resolve any issues.
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Marketing: To send newsletters, promotions, and updates (with your consent). You can opt-out of these communications at any time.
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Website Functionality: To monitor and improve the performance and usability of our website.
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Legal Compliance: To comply with legal obligations, such as tax regulations or fraud prevention.
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Legal Basis for Processing
We rely on the following legal grounds for processing your personal data:
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Contractual Obligations: To fulfill our contract with you (e.g., processing orders).
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Consent: When you opt-in for marketing communications or accept cookies on our website.
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Legitimate Interests: To improve our services, protect our business, and offer a better user experience.
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Legal Requirements: To comply with laws and regulations applicable to our business.
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How We Share Your Data
We may share your personal data with:
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Service Providers: Third-party vendors, such as payment processors, shipping companies, and marketing services, who help us operate our business.
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Legal Authorities: When required by law, or when necessary to protect our rights, property, or safety.
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Business Transfers: In case of a merger, acquisition, or sale of our business, your data may be transferred as part of that transaction.
We ensure that any third party with whom we share your data adheres to strict data protection standards in accordance with the GDPR.
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Data Security
We take the protection of your personal data seriously and have implemented appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure. However, please be aware that no system is entirely secure, and we cannot guarantee the absolute security of your data.
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Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may keep your order details for accounting or legal purposes even after you close your account.
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Your Rights
Under the GDPR, you have the following rights regarding your personal data:
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Access: Request a copy of the personal data we hold about you.
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Rectification: Request correction of any inaccuracies in your data.
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Erasure: Request deletion of your data, subject to certain conditions.
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Restriction: Request restriction of processing where applicable.
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Data Portability: Request transfer of your data to another service provider.
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Objection: Object to our use of your data for marketing purposes.
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Withdraw Consent: At any time, you can withdraw your consent for data processing, particularly in marketing communications.
To exercise any of these rights, please contact us at info@jorianclothing.com. We will respond within one month of receiving your request.
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Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, gather analytics, and provide personalized advertising. You can adjust your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
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Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Contact
info@jorianclothing.com
+31 6 57635156
